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Devoteam's change and configuration management solutions allow customers to meet the ITIL® guidelines of change management, configuration management and release management. The key benefits we deliver enable organisations to increase the stability and security of their IT infrastructure as well as meeting many of today's demanding regulatory requirements.
Our solution for change management is BMC Remedy Change Management, a module of the BMC Remedy ITSM suite. This application provides a complete process-based solution for managing infrastructure change in an organisation. It can significantly help improve the tracking and control of infrastructure changes and minimise the risk of disruptions and forced back-outs. BMC Remedy Change Management enables you to assess the impact, risk, and resource requirements associated with changes, and then use your assessment to create plans and automate approval functions to implement those changes effectively and efficiently.
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